We try to offer a speedy service and we aim to dispatch orders within 2 working days of receipt which we achieve 90% of the time.
We use Royal Mail 1st class service and Parcel Force for heavier packages. They may need to be signed for so please try to give a delivery address where someone is present. We can send to a work address or deliver to a neighbour if requested to do so.
PRIORITY DELIVERY SERVICE
For those whose orders are urgent we offer a Priority Delivery service at an extra cost of £4.20 plus VAT. We must receive the order before 10.30am Monday- Friday and will then ensure that it goes out that night for delivery the following working day. Friday orders will be delivered on Monday. This service is only available on the UK mainland and in some more remote areas ( e.g., Scottish Highlands) may be a 2 day service. A signature is always required on receipt.
Postage Charges
We have standardised UK (excl Channel Islands) postage charges in order to make it easier to calculate the invoice total. These charges apply to all UK (excl Channel Islands) orders. The rates are as follows:-
Cart subtotal up to £70 (excl VAT)
£3.00 plus VAT
over £70 (excl VAT)
FREE
Overseas Customers
We welcome orders from overseas. Postage charges will be based on the weight of the parcel and will vary. The online shopping cart will show no postage and you will be contacted by fax or email after we have received your order to quote you the postage cost. This cost will be payable seperately. All payment must be in £ sterling.
