What our customers say
"As a lacemaking business I do business with you for some years now and like to rate you for 5 stars as your service is exellent, you are friendly and kind and the order comes promptly. Your new website looks wonderful. Keep up the good work."
"Love Love Love the new website, it is so clear and concise and easy to navigate, for me a jewellery making/beads site should be easy to 'walk' around and I really like ones that have beading projects as well as inspiration it encourages me to buy. (Although really I don't need much encouragement when it comes to beads as I really like them:) So Thank you! "
"Hi, received my order today in super quick time. The quality for the price paid is excepional and I will certainly be placing another order next month. It's great to see a supplier who provides good service, a rarity these days. Many thanks again."
“I received my first order of beads from your company today and had some contact re: a replacement item. I'm so impressed by how thoughtful and helpful my contact was and by the speedy delivery of great beads at a wonderful price. I'd love to share positive feedback for others but can't see a way to do it. Thanks for a great experience and I'll be back (like a bead crazy Arnie!) Very impressed.”
“I just wanted to email you to say thank you for the super service that you offer. My parcel arriced first thing this morning as always and your products are great! I look forward to ordering again soon.”
“Wow, order I placed yesterday has just arrived! Now that's service. Thank you so much.”
“Thanks for how fast my last order was. This is another order – a customer is waiting for the bangles so if it was quick again that would be amazing. Thanks for your help. I love all your jewellery supplies and will be back for more soon.”
“Thank you so much for the help you gave about using French wire. I haven’t quite mastered it yet but will persevere. The service I have always received from P.J.Beads is excellent – you are the icing on the cake!!”
“Order received to-day. Thank you for all the lovely beads and boxes. Your excellent service is appreciated.”
“Just to say a BIG thank you for all your help on my necklace - all your advice paid off - and I have a new gorgeous necklace again - a lasting reminder of a great trip to the U.S. in the 1990's. Bless you.”
“I just wanted to say how impressed I am with the quality of my Swarovski pendants and how quick the delivery was! I ordered yesterday afternoon and it was here first thing today! I used the Swarovski pendants with gold jump rings to add something special to a bikini that I had lost some love for. It looks really great now, I am so happy! Even if my accesorising doesn't last long in the water it will look really cool poolside and hardly cost me a thing! Great prices, great delivery, great quality products! I will be racking my brains to think of some more things to customise now!!!”
“Hi everyone at PJ Beads, just a short message to thank you for your excellent, speedy service. Also, the wide selection and great prices of your goods. I have just placed another small order so I will be hearing from you again soon. Regards and thanks.”
“Just a quick note to say thnak you very much. Ordered 22.10pm Sunday night; it's now 10.10am Tuesday morning and I have it in front of me. Fantastic service, well done!”
“Dear Ladies, thank you very much for dispatching my latest order so quickly, the speed was much appreciated. I am able to send my order off to my customer already, having finished it with the findings I needed last night. With my best wishes.”
“I would just like to say, the order I placed with you has arrived this morning. I am pleased with the contents of the box and you also recycle which means a lot to me and my customers. I am happy with the boxes (everything is great) and will be ordering more from you soon. Thank you again for your quick service and great items”
“Dear lovely PJ Beads team, just wanted to say a big thank you for all your help with my phone order yesterday - everything arrived this morning before I left for work and the beads are fantastic!!
Thanks once again for such great service!”
“Hello, many thanks again for the great service. I received my parcel today and was delighted with the beadcaps as always. Best regards.”

"I received my replacement jewellery findings this morning, thank you PJ Beads for a quick and pleasant service. I have used your company for well over 20 years now and have always been pleased with your products and fast delivery, this was the first time I have had to return anything and your customer service is excellent. Thanks again"